Invoices and billing details

Short version: your invoices are under Billing, then Invoices, where you can open or download them. The name, address and company on them come from your account settings.

Download an invoice

1. Open Billing in the sidebar and click Invoices.
2. Narrow it down with Period, or search by order ID or invoice number.
3. On the row you want, click View to open it in the browser, or Download for the PDF. If a download fails, email support@proxymonkey.io with the invoice number.

Need a pile of them? Tick the rows and use Download selected, or Download all, to get a ZIP. Generate combined report puts two or more invoices into one PDF.

An invoice doesn't appear the moment you pay: give it up to about 20 minutes. Under Billing, Deposits, a top-up's row also has View invoice.

Put your details on them

1. Open the menu under your email and click My account.
2. On the General tab, fill in:
   • Personal details: first and last name, phone;
   • Address: street, city, postcode, country;
   • Company details: Company name, if you're buying as a business.
3. Click Save changes.

When you place your first order, checkout may ask Do you need an invoice?. Choose Yes, I need an invoice to fill these in there, or No, just my country to give only your country for now.

Wrong details on an invoice you already have?

Fix them in My account for the future, then email support@proxymonkey.io with the invoice number and what needs to change.