Troubleshooting
5 articles
- Blocked by a site? Send us this Short version: tell us the site, what came back, and when. Updated 7 October 2026
- Got a 407 or a 403? Here's what they mean Short version: a 407 always comes from the proxy, and it's about your login. Updated 7 October 2026
- Timeouts, 429s, 502s and other proxy errors Short version: before you fix anything, work out which leg failed: your machine to the proxy, the proxy to the site, or the site itself. Updated 7 October 2026
- My order or proxy isn't working Short version: check the order got through, check the proxy is Active, then test it with one curl command. Updated 7 October 2026
- My top-up hasn't arrived Short version: card top-ups usually clear straight away. Updated 7 October 2026